

SHIPPING CHARGES
For online orders
Delivery is free for all orders of $99 or more (BEFORE TAXES).
Shipping costs will be evaluated on a case by case basis.
In remote areas, there may be a shipping surcharge.
Please contact our customer service at 438.495.1004 or by email at: infos@aromarkessence.com
Fees vary according to the consignees’ postal code, the exact weight of the order and the size of the package.
$9.99 for Quebec and for Ontario, between $24 and $31 for the Maritimes and between $31 and $37 for Western Canada.
It will usually takes 5 to 10 business days for you to receive your order.
Shipping in Canada only
For now, we are only shipping orders within Canada.
For orders outside of Canada, please contact us by email: infos@aromarkessence.com
TERMS OF SALE
Order Process
Orders can be made by email to: infos@aromarkessence.com or by phone by calling 438 495.1004.
Delay in changing an order: No changes can be made after 12:00 pm the following day of the order beening placed. To do so, contact our customer service by email at: infos@aromarkessence.com
Reporting an error of an order: Please note that Aromarkessence will accept the report of an error within 5 days of the reception of the order.
Pricing
All our prices are in Canadian dollars and are subject to change without notice.
Payment
All orders are payable in advance.
Payment option:
By Square (credit cards) and by Interac.
Returns
Returns of defective or improper merchandise:
All returns must be approved by email at: infos@aromarkessence.com before being returned.
The goods will be refunded or credited depending on the established conditions. No refund will be given if more than 5 days have passed since the order was received.
Confidentiality
Personal information (name, address, telephone number, email) entered on our website are completely confidential.
Only authorized personnel who ship and track orders have access to this information.
Acceptance of Terms and Conditions
The customer acknowledges our terms and conditions of sale and accept them without reservation.

DIRECTIONS FOR USE
Things to know
For external use only.
Not recommended for pregnant or breastfeeding women and children under 3 years. Do not expose to direct light nor excessive heat. Use as needed, in case of doubt consult a health professional.