For online orders
Shipping costs will be evaluated on a case by case basis.
In remote areas, there may be a shipping surcharge.
Please contact our customer service at 438.495.1004 or by email at:
Fees vary according to the consignees’ postal code, the exact weight of the order and the size of the package.
$ 15 for Quebec, between $ 15 and $ 20 for Ontario, between $ 24 and $ 31 for the Maritimes and between $ 31 and $ 37 for Western Canada.
It will usually takes 5 to 10 business days for you to receive your order.
Shipping in Canada only
For now, we are only shipping orders within Canada.
For orders outside of Canada, please contact us by email:
TERMS OF SALE
Orders can only be placed online.
Online orders: Use the features by going to the menu '' Boutique ''.
Delay in changing an order: No changes can be made after 12:00 pm the following day of the order beening placed. To do so, contact our customer service by email at:
Reporting an error of an order: Please note that Aromarkessence will accept the report of an error within 5 days of the reception of the order.
All our prices are in Canadian dollars and are subject to change without notice.
All orders are payable in advance.
PayPal (it is not necessary to have a Paypal account to use this method of payment by credit cards)
Returns of defective or improper merchandise:
All returns must be approved by email at: before being returned.
The goods will be refunded or credited depending on the established conditions. No refund will be given if more than 5 days have passed since the order was received.
Personal information (name, address, telephone number, email) entered on our website are completely confidential. Only authorized personnel who ship and track orders have access to this information.
Acceptance of Terms and Conditions
The customer acknowledges our terms and conditions of sale and accept them without reservation.
DIRECTIONS FOR USE
Things to know
For external use only.
Not recommended for pregnant or breastfeeding women and children under 3 years. Do not expose to direct light nor excessive heat. Use as needed, in case of doubt consult a health professional.